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FAQs

Frequently Asked Questions

Below are some FAQs relating to our bike tours and tours of Paris and Versailles. If you still have questions do not hesitate to contact us using the form below. We look forward to meeting you and showing the very best of Paris and Versailles.

General FAQs

Yes! To provide guided visits inside a museum or historical monument in France guides are required to hold a professional license of Guide-Conférencier. At Boutique Tours we are French State registered and accredited professional guides and hold the Carte Professionnelle. Therefore your guide is allowed to guide you both around the grounds and inside the sites! We do not drop you off at sites on your own with an audio guide. Keep in mind if you book a tour in which your guide will be leading you outside the grounds only, not inside the monument, they are most likely unqualified!

Not at all. We offer walking tours, food tours and skip the line tours of the must-see sites of Paris. To find out more visit our Paris Landmarks page. If you can’t quite find what you are looking for do write to us as we love customizing experiences just for you.

Due to high demand bookings are required for our tours. We are committed to keeping our team & groups small to ensure the quality of your experience. As a result our groups do fill quickly, especially in the summer.  

Bookings for all tours can be made on our website by clicking  [maxbutton id=”2″ ]   and selecting the tour of your choice. If you would like to book a private tour or have any special requests do contact us at hello@boutiquebiketours.com or by using the contact form.

We are committed to keeping our team & groups small to ensure the quality of your experience. As a result our groups do fill quickly in the summer.  We recommend that you book well in advance for all of our tours. If you have a party of four or more then we recommend that you book at least three weeks in advance in order to have your first choice of tour dates and times.

We offer 100% refunds if the cancellation request is made prior to 7 days before the date of your tour. If you need to reschedule, this can be done up to 72 hours before the tour, dependent on availability.

Bike Tours FAQs

“Life is like riding a bicycle. In order to keep your balance, you must keep moving.” Albert Einstein.

Einstein was right about lots of things, including this! We will have you riding confidently in no time. Our bikes are comfortable, stable and easy to ride, making your return to cycling that much smoother. Unfortunately, we do not have the time to teach you from the beginning, so please only book on tour if you are comfortable riding a bike. If it has been awhile, we recommend heading out for a ride on your own in your home town before coming on tour.

Our tours are far from the Tour de France. We ride at a leisurely pace, on flat terrain, on protected bike lanes with plenty of stops for stories, snacks & photos. Though you will see much more of Paris & Versailles than you would on foot our bikes make it effortless and enjoyable.

Just as your sleep is only as good as your mattress, your ride is only as good as your bike. We searched the world for the perfect bikes and landed on a fleet by Pashley & local French suppliers, all fully adjustable and in a range of colours & sizes.

What about children’s bikes?

For the littlest of tour patrons, we have a range of kids bikes for riders as young as 7. For those who cannot reach the pedals we offer a child seat or tandem, just let us know when you book and we will have it ready for you on the day.

Yes. In France there is no legal requirement for adults to wear a helmet when cycling but we do of course provide them for those who would like one. However, French law requires cyclists under 12 years old to wear a helmet & we enforce this rule on all our bike tours. 

Our guides love a challenge, and we have many secrets up our sleeve to make a rainy day as memorable and fun as a sunny day in Versailles. We have classy jackets to keep you dry, and know all the secret spots to take shelter in. As our head guide, Stu, likes to say, “the harder it rains, the more memorable it will be…”.

Plus, as our guides are licensed and therefore authorized to guide you inside, we can spend more time exploring all the hidden corners inside the monuments on the less beautiful days.

Of course! We regularly have families join us with younger riders and it is often a holiday highlight. Our guides have a talent for presenting the tour in a way that entertains and captivates all ages, and a day out with Boutique Tours offers the perfect mix of family fun and French history.

For the Versailles tours, we can fully accommodate younger riders, we have children’s bikes, baby seats, tandems, helmets the lot. Our fleet of bikes ensures that children from the age of 7 can easily keep up on our tour. For under 7s, simply let us know your preference when you book, and we will have a tandem or child seat ready for you on the day. If your family needs any other extra assistance please let us know and we will do our best to accommodate you.

For the Paris Evening Bike & Boat Tour, our minimum age is 12 years old & the Paris Bike Tour: The Highlights our minimum age is 8 years old.

Comfortable casual clothes for cycling and comfortable shoes for walking. You can leave the lycra & the high heels at home! Please do keep an eye on the weather and dress accordingly.

Versailles Bike Tours FAQs

It is almost as if Versailles was designed with our bike tour in mind. The majority of our ride takes place within the Royal Gardens, where we can enjoy stress-free cycling, far from the traffic and crowds. Outside of the gardens, cycle paths weave their way throughout the town and are set on the footpaths, away from traffic.

We meet at a café in central Paris: Le Paris Montparnasse Café, 43 Avenue du Maine, 75014 Paris.

The café is across the road from Gare Montparnasse train station, which has excellent metro connections on lines 6, 12, 4 & 13. We recommend using the app CityMapper to best navigate the metro while you are in Paris, it is free to download & you can save journeys to use offline. Input the exact address to avoid any confusion – there are a few cafés with similar names! Do feel free to come earlier for a coffee & croissant to kick start your day.

Once in Versailles we saddle up on bikes that are stored at our base in Versailles.

Of course. All our tours of Versailles include a guided tour of the Palace with a fully licensed member of our team. We do not abandon you with an audio guide. We use earpieces so you can hear your guide, can ask questions & don’t miss a thing! If there is one Palace in the world to visit, this is the one!

We limit our group sizes to 12 riders per group in Versailles to keep you safe, cover more ground & offer a personalised experience.

Absolutely not, our bikes are located in Versailles. 

Yes, simply let us know in the notes section when you book and we will contact you with details of where and when to meet us in Versailles.

We provide all the essentials for your day in Versailles; all you need to remember is to pack your camera and some euros for your picnic lunch.

Yes, we include the inner gardens and fountain show as part of our tours. However, please note the fountains only turn on at set times, on set dates:

Every Saturday and Sunday from April 4th to November 1st 2020, and some exceptional dates (May 8th and 21st, July 14th 2020). 
-Every Tuesday from May 19th to June 23th 2020, and Friday April 10th 2020.

We still visit the inner gardens on days the fountains do not run as Versailles “was a garden before a castle, a feast before a garden, a night before a thousand suns. If you want to understand what Versailles, one must first walk through its gardens”.

No. All tickets, travel (including train tickets to and from Versailles), access to Versailles, the gardens, the Hamlet and the fountains are all included.

Versailles: Food & Palace Bike Tour

This is our most comprehensive tour of Versailles. It is a full day but not structured like a normal tour with plenty of time to relax, drink wine, ride a bike and explore. On this tour we visit:  

-The town of Versailles

-The award-winning farmers market

-The Inner Gardens & Fountains (on set days)

-Marie-Antoinette’s Hamlet

-Picnic by the Grand Canal

-Guided Tour of the Château

-Picnic lunch at guest’s cost, while exploring the local farmer’s market

Bike & Brunch: The Best of Versailles

This tour is designed for those travellers who wish to see as much of Versailles as possible in just half a day. On this tour we visit:  

-The town of Versailles

-The Inner Gardens  

-Picnic by the Grand Canal

-Guided Tour of the Château

-Lunch provided

Paris Bike Tours FAQs

Yes. The City of Light became the City of Bike! For cyclists in Paris, the last few years have been nothing short of revelatory. New protected bike lanes & areas free of motor traffic all over the city have made Paris rank 8th in the world.’s most cycle friendly cities. In fact more residents of the greater Paris region cycle today than take the busiest line of the city’s Metro! Since 2016, the left bank of the Seine River has been free of motor traffic, Remember we are locals and we bike here all the time, so you can trust us to take you on the safest routes that allow you to see the best of our city!

Our Paris bike tours meet at a café in central Paris: La Terrasse du 7eme, 2 Place de L’Ecole Militaire, 75007.  Feel free to come earlier if you wish to get food & drink. We gather on the corner outside the café by the tree. 

We limit our group sizes to 10 riders per group in Paris to keep you safe, cover more ground & offer a personalised experience.

At the place they start. 

Yes, and your guide will help you plan the best way home. The metro closes at 1am (2AM on Friday and Saturday nights) so no need to worry!

No! We have our own bikes that we will fully adjust to you before we set off.

Our Paris bike tours do not enter the monuments due to time constraints. These tours are the perfect way to orient yourself in the city as we introduce you to the must-see sites, some hidden gems and provide plenty of tips to inspire the rest of your vacation. If you would like to visit the inside of Paris’s famous museums and monuments, please consider our Landmarks tours which all include guiding inside and skip the line access.

Private, Landmark & Museum Tours FAQs

Yes. Simply reach out to us and we would be happy to organise a guide that speaks the language of your choice.

The options are endless! From cycling tours and champagne picnics, to foot-based scavenger hunts, local food tasting, skip the line museum visits, and bespoke multi activity packages. This is your day & we will fully tailor the tour to you. Visit our Landmarks page, Groups & Events or Private Family Tour pages for some inspiration.

All of our private tours are tailored to you and your preferences. The price will depend on the sites you choose to visit, group size and other requests. There are more than a few reasons why people love Paris & Versailles, and every guest has different interests & ideas of a fun day out. Contact us & together we will create your own adventure.

Of course! Whether you are celebrating a birthday, hens do, anniversary or planning to propose we would love to make this a special trip for you.

We recommend booking your private tour one month in advance to ensure your first choice of date, but of course, even if it is last minute do get in touch and we do our very best to add your adventure in.

We offer 100% refunds if the private tour reservation is cancelled more than 14 days prior to the scheduled tour, less the cost of any non-refundable tickets purchased.

Inside of 14 days, we will do our best to reschedule your tour based on the availability of equipment, tickets, and guides. Once within 72 hours of the scheduled tour, we are unable to make any modifications to your tour and we cannot offer any refunds.

Contact us

If you cannot find the answer to your question in the FAQs, or need any extra assistance, we would love to help. Do not hesistate to contact us using the contact form below or sending us an email.

 

Send Us an Email

hello@boutiquebiketours.com

COVID-19 Update

We have temporarily suspended our tours until May 11th to ensure the safety of our guests and our team.
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